FAQ's
Q. What are the types of tickets available?
A. Currently, you will be able to buy bus tickets, movie tickets and launch tickets.
Q. What are the advantages of purchasing a bus or launch ticket from bdtickets.com.bd?
A. Through bdtickets.com.bd, you will be able to: Choose your preferable destination & departure points online Get your tickets directly in your mobile SMS & E-mail box (e-mail address) Book your bus/launch/movie tickets online in your city Choose from a large number of bus/launch operators Choose your desired seats (e.g. window seat, female seats etc.) Choose your transport based on several criteria (like: boarding points, timing, transport type e.g. AC/ Non-AC) Get your tickets directly in your E-mailbox (e-mail address) Cancel your ticket and get refund
Q. Should I take a print-out of the ticket that I have bought?
A. bdtickets gives e-tickets in a form of SMS and E-mail and SMS ticket is sufficient to get on-board your chosen bus or launch services. However necessity of printed copy of tickets depends on bus or launch service operators. From bdtickets.com you can take the print out of your ticket any time you desire
I've lost my ticket. What should I do now?
A. A copy of the ticket would have been sent to you by e-mail when you purchased it. Please take a printout of that E-mail and show it at the time of boarding. If you have not received the ticket via e-mail, you can regenerate your ticket online. Help line: the customer care center 16460
Q. What if the operator does not support mTickets?
A. For operators, who do not support mTickets, printing out the e-ticket (which is sent to your E-mail address) is a must. At the time of boarding, just show the printed ticket and you will be allowed to travel.
Q. I didn't receive my mTicket/eTicket. Can you re-send it?
A. First, do check your E-mail for the ticket that has been sent in you eE-mail address (please check your spam folder as well). You can generate your mTicket online. Click on the 'Print Ticket' link on bdtickets.com homepage. Enter your ticket number and PIN number mentioned in the e-ticket and choose the options as you desire. Options are: View Ticket Get mTicket on SMS Get eTicket by E-mail. Download as PDF
Q. Can I make payment for some other person?
A. You can make payment and purchase tickets for anyone. Please use the passenger's mobile number for purchasing the ticket.
Q. What payment options do I have?
A. You can make payment using Credit/Debit card.
